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Maintenance

A tenant has the responsibility of maintaining the property in a reasonable condition throughout the tenancy agreement.

At the end of the tenancy the tenant should leave the property in substantially the same condition as the beginning of the tenancy, subject to fair wear and tear.

The tenant should not make any alterations to the property without the lessor’s consent. A lessor should not be unreasonable in granting consent to a tenant for making alterations to the property.

A good example is picture hooks – do not install hooks without the prior consent of landlord or agent – or this can cost you money at the end of the tenancy.


 

Repairs
The lessor must provide the property, and any furniture fittings and appliances, which are included in the agreement, to the tenant in a reasonable state of repair and in a reasonable state of cleanliness, and with secure locks for the property.

If you become aware of any repairs, which are necessary, you should notify the agent immediately. This can be done to our office from this website.

The lessor or agent must take all steps to effect repair within a reasonable time.
If you cause damage to the property, you are obliged to effect repairs equivalent to a tradespersons standard at your own cost. You must notify the lessor or agent of any repairs that have been preformed.


Urgent repairs
There are special provisions in the Residential Tenancies Act for the performance of urgent repairs. Urgent repairs are those, which are needed to correct serious faults or problems with the property, which could be dangerous to the tenant or could result in substantial damage to the property or its contents. Examples of urgent repair work;

  • A burst water pipe
  • A blocked toilet
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding
  • Storm or fire damage
  • Failure of gas, water, or electrical supply to the property
  • Failure of a refrigerator supplied with the property
  • Failure or breakdown of any service essential for hot water, cooking, or laundry
  • Damage likely to cause injury to a person
  • Damage which causes the property to be unsafe or insecure

While this list is an example only and not intended to be exhaustive and complete, the tenant should be mindful that you would only invoke the urgent repair provisions of the Act as a last resort.

For example if you are unable to contact the agent or lessor or the lessor fails to perform the urgent repairs, then the tenant may arrange for the repairs to be preformed. The limit to which repairs can be authorised is equivalent to two weeks rent.

If you seek to arrange for urgent repairs to be performed, then you must follow the these steps:

  • contact a qualified person nominated by the lessor in the tenancy agreement
  • iif no person is nominated or the nominated person is unavailable, then you must choose a qualified tradesperson
  • as the lessor is liable for the cost of repairs advise the tradesperson to bill the lessor directly.
If you do not follow this procedure, you will be personably liable for the repairs.


Maintenance Inspections

Every 3 to 4 months you can expect a visit from your property manager. These regular visits are part of the agent’s duty to the landlord to ensure all is well with your tenancy.

Prior to an inspection you will receive notification in the mail so that you will have plenty of advanced warning. You do not need to be in attendance if you do not wish to be or are otherwise engaged, however it is a good opportunity for you to have a chat with your property manager and discuss any issues, which may be of concern to you.

Remember these visits are not just to check up on you, but rather to ensure there are no maintenance issues, which need to be addressed by the landlord. This is an excellent time to let your property manager know of any maintenance faults you may have found, – remember you live in the property and the property manager only visits for a half hour, so your input can be most valuable to these visits.

 

     
     
 
 
 

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Cairns

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Phone: +61 7 4041 1766
Fax: +61 7 4041 1770

GWAA Corporate license 1504010, David Alex Witten Real Estate License 1501413, David Alex Witten Auctioneer License 1700448.

 

 
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